For hotel clerks:

Welcome to our hotel. How can I help you?

欢迎您来我们酒店。有什么能为您效劳的吗？

Please wait a moment. Let me check.

请稍等。让我查一下。

You have booked a single room for 5 days, is that right?

您订了一间单人房，住5天，对吗？

Can I have your name?

请问您的名字是？

One moment, please.

请稍等。

Do you need a wake-up call?

您需要叫醒服务吗？

Could you fill out the form, please?

请你填一下这张表好吗？

I‘m sorry for the delay.

很抱歉耽误您的时间。

The bellboy will help you.

服务生会帮您的。

The porter will help you with your luggage.

行李员会帮您拿行李的。

Would you sign the register, please?

请你在登记簿上签字好吗？

Here‘s your room key.

这是你的房间钥匙。

Enjoy your stay with us.

祝您住得愉快。

How many bags do you have in all?

您一共有几个包？

Is there anything else I can help you with?

您还有其他事情需要我帮忙吗？

For guests:

I have a reservation.

我有预订。

We have a reservation for a double room.

我们预订了双人房。

I have booked a double room for 3 nights.

我订了一间双人房，住三个晚上。

Here is my ID card.

这是我的身份证。

Here is my passport.

这是我的护照。

Please help us with our luggage.

请帮我们拿行李。

We‘d like to check in.

我们想办理入住手续。

What is the check-out time?

退房时间是什么时候？

Could you please tell me the check-out time?

你能告诉我退房时间吗？

Where is the reception desk?

前台在哪里？

What is this section for?

请问这里要填什么？

Where is my room?

我的房间在哪里？

How much is the housing deposit?

住房押金是多少？

What facilities are there in your hotel?

你们酒店都有什么设施？

Thank you for you help.

多谢帮忙。