1. Please introduce yourself.
Tell me something about yourself.
 
这是面试中必不可少的问题，而且往往是第一个问题。
通常来说，不同的人需要运用不同的策略来回答这道问题。刚刚大学毕业的学生，重点在毕业院校、专业排名情况；而已经有工作经验的人，可以从过往的工作经验来切入。
应届毕业生：
1）可以用毕业院校 成绩的方式来展现基本教育背景。
 
I am XXX. I have a bachelor's degree in science.
As an outstanding graduate of XXX University, I achieved a high GPA 3.6 out of 4.
 
2）此外，应届毕业生可以介绍下之前的实习情况，或者是课外项目活动。
 
During my one-year internship at XXX company, I grasp basic understanding of .... and get immsersed in an envrionment that combines collective cooperation and personal innovation.
During the summer camp at Oxford University, I deeply involved in ....program and honed the skills of...
 
3) 应届生还要表明立场，展现踏实、谦虚的态度，比如:
The fundamental principle I've discovered is to start from the bottom and to learn from basics.
 
有工作经验的人：
如果已经有工作经验，面试官就不太关心你四年前在学校有多么厉害，而是更想知道你之前工作的成绩和感受，你的个人技能是不是和面前职位相吻合，因此重点要放在工作经验讲述上面。
比如现在面试一个marketing方面的工作，就要着重讲之前在这方面的经验，比如：
 
In the past two years, I have been working with XXX company as a marketing specialist.
During the time, I have been trained to exploit new markets in North America and managed to coordinate the partnership agreement between YYY company and us.
 
此外，还可以讲述工作中运用地技能、成就和感受。
 
2.Why do you hire you?
这个问题也是面试中老生常谈的问题。之前商英君和小伙伴面试培训时候，大家就一起谈论过这个问题。当时的指导老师就教导说，对于这个问题，一定要让对方觉得“门当户对”而是“高攀”才行。
具体来说，面试人员最好不要过分强调“XXX公司是个大公司、这是非常好的个人平台”。
因为面试官就像媒婆，他们最想知道的事你配不配得起XXX公司，John F. Kennedy曾经说过的一句名言 "ask not what your country can do for you, ask what you can do for your country." 面试官也是一样，他么想知道你能给公司带来什么，而不是公司给你带来什么。
所以，回答这个问题，重点在于你能给公司带来怎样的value，因为社会本就是现实的竞技场，说得残酷点，只有你对别人有用，别人才会花钱或花时间请你。
重点展示你的专长、技能，优势，人脉，比如:
 
- Results-oriented marketing professional with more than five B2B marketing experience.
- Highly effective partnership with sales teams to expand leads as well as potential channels;
- Proven ability to plan, develop and implement marketing campaigns.
- Consistent record of communicating and maintaining public relationships.
- Adept at working with cross-department and regions.
- Spearheading international business development and relationship building with partners, industry organizations and government authorities.

承前启后的总结式：

1）As you can see from my resume, I boosted marketing share by 30% in 5 five months when I was with YYY company. I believe my expertise in xxxx field and my proven ability of xxx could contribute significantly/ bring profits to our company.
2）During the past three years in YYY company, I maintained the knowledge of how to translate business leads into solid cooperation. I've built up strong social network with people from different classes and backgrounds. I'm confidient those personal resources will generate profits to our company.
 
3.What's your greatest weakness?
这个问题也是面试官的心头爱。一般我们遇到这种问题，如果没有事前准备的话，也会瘫倒在地，这个问题实在是太刁钻了。
一般情况下，大家会把自己的优点包装成弱点，比如说：太善良，不会决绝别人的请求之类的。
但职业培训师说，这样会显得很假，那些老道的面试官是不会buy it的。所以，遇到这种问题，还是要真诚一些，毕竟sincerity is the best policy to earn trust但真诚也要讲究技巧。
比如，如果面试的是一个财务工作，你说自己是a person with a big vision, but sometimes miss some details那也不行，毕竟财务工作就是和小数点后面的数字较劲的工作，如果你不拘小节，那么公司账目估计会一塌糊涂，这样的人面试官肯定不敢用。
在比如，你去面试一个客户维护的工作，但是你说 sometimes, I may lose patience. 这样的话，基本也无缘这项工作了。
所以尽管都是真诚，但还是要有策略，大前提就是这个缺点对于这份工作来说不是致命的，不是必须的skill set.
一般回答这类问题，可以用欲扬先抑的办法，先承认缺点，再强调正在改进或打算改进，之后再点缀上他人的评价，肯定改进效果，常见的可用答案比如“时间管理” “多任务处理能力”等等，都算是无伤大雅，可以被接受的缺点。
 
精彩回答
 
Previously, I prefer colleagues could give me plenty of time to process and deal with various tasks so that I could fully prepare my plans. Now, I know I need to improve it in a fast-paced and multi-tasked environment. Hence, I pay more attention to time allocation and try to enhance skill set with the aid of computer-aided techniques. My director feels I am on the right track now!
 
这样基本上算比较有进有退，有的放矢。
 
4.Where do you see yourself in 5 years?/What's your career goal?/ What's your long-term goal?
一般来说，这个问题也是有点tricky的。这里面试官主要考量的是稳定性和事业心。
如果没有规划，会被面试官看成是混日子，没有目标，没有培养价值；但如果展示太多雄心，想法太多，面试官会觉得“非池中物”，长久留不住，稳定性不够；因此，回答这个问题就需要把握度。
 
精彩回答
 
I will focus on my responsibilities and move on step by step. Of course, I would aim a higher position, for example department manager,  if my ability allows. But right now, I would just focus on the current job and get the work done.

5. If your colleagues are jealous of you, what will you do?
这类问题就是考察职场情商的，做得好，常常会有人嫉妒，那么该怎样调和职场关系呢？
就像汪涵说的：没事不惹事，事来了不怕事。
这个问题正面来想，也算是一件大喜事，毕竟只有业绩好，别人才会有想法，所以可以强调下做得好这个事实，并表态会再接再厉，继续为公司增值。
其次，学会找原因，一般职场强人给人的感觉都是硬邦邦的，与同事交流过少，导致人际关系不佳，别人才不会真心为你祝福。
然后，说明自己的改进措施，多和他们沟通，为别人着想。
听过讲道理老师的课程的同学都知道，这个问题可以这样巧妙回答：
 
Firstly, If I'm highly appreciated by my boss because of my remarkable achievement for the company, I would consistently strive to work hard. Then I would reflect whether I pay too much attention to my job rather than socialize with my colleagues. You know sometimes a lack of bond with co-workers could result in jealousy. So I would enhance our relationship by finding and sharing interests. On the other hand, I think we should also put ourselves into the other's shoes. Last but not the least, don't gossip and never ever spread rumors.

6. As a leader, how do you mediate conflicts in your team?
这个问题考察的是如何调解矛盾还有个人领导力。
通常来说，回答这个问题最好不能太空泛，要有实例支持。
同时，调解应该是对事不对人，不要站队，不要批评别人，用事实说话，毕竟谁也不喜欢被批评，尤其是对于那些认真工作的人，批评别人会让别人没有认同感。
比如可以举个小例子：
 
Previously, I was responsible for managing company profiles for international road show. The two designers have very different ideas on the layout and content presentation. In addition, they are quite sticking to their own concepts and unwilling to make compromise.
 
以下阐述你采取的行动
 
Firstly, I invited them for a coffee chat in a cosy environment. I asked them to elaborate on their concept. Then, I analyzed the company's expectation on our program. Based on it, i broke down pros and cons in their ideas, and let them know which were in line with the overall goal, which were not. Lastly, I encouraged them to combine highlights of their own ideas and put them together in the final version.
 
以上是面试时候一些高频问题，怎么样，看完有没有一些感悟？有没有感觉HR的套路也没那么可怕了呢？